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Rene
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  • January 01, 2023 19:24
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January 01, 2023 19:24
Dinkelberg , We are still investigating and unfortunately have not yet found why you have not received the mailings. Thanks for the additional info!
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  • 7 messages
  • January 01, 2023 20:35
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January 01, 2023 20:35
First of all my best wishes to the Lastdodo team and collectors. I haven't taken out a subscription yet because I wanted to adjust my prices, but without a subscription, even that is not possible in your shop. I'm just on the edge of 3000 € retail value and wanted to see how many items I could add if I adjusted some of my prices that I added years ago. That is a pity, because let's be honest, the difference between € 3.95 per month and € 19.95 is big. I also don't quite understand the pricing. You would think that if you are a larger customer, it would become a little cheaper, but nothing could be further from the truth. 5 shops with a value of 3000 € is 0.20€ cheaper than 1 shop with a value of 15000 €. With all due respect for your good work, I just wanted to raise this.
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Rene
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  • January 01, 2023 21:05
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January 01, 2023 21:05
I haven't taken out a subscription yet because I wanted to adjust my prices, but without a subscription, even that is not possible in your shop.

It should just be possible to change your prices in your shop and remove items. What exactly isn't working?

But nothing is less true. 5 shops with a value of 3000 € is 0.20€ cheaper than 1 shop with a value of 15000 €

Then you ignore the other advantages that a TOP subscription has compared to a VIP subscription, such as that your offer is given priority in terms of visibility over VIP subscribers for the catalog items, that your shop is promoted much more often on the site and other extra functionality. Apart from that, it is not allowed to work with all different accounts and it is not smart either, because then your feedback will be fragmented over several shops and your shop will seem much less active. Apart from the practical / logistically awkward situation that you then get.
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  • 33 messages
  • January 01, 2023 21:33
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January 01, 2023 21:33
I can't get the prices down in my shop, every time the pop-up 'exceeded maximum values...
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Rene
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  • January 01, 2023 21:43
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January 01, 2023 21:43
cederman mickeyjok ,

Just to be on the safe side, if your shop is too large in value for the subscription you have, you will only be able to update it if you close the shop first.

We are now also working on automatically closing the shops that are too large. So that will happen naturally later today anyway.

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  • 7 messages
  • January 01, 2023 22:02
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January 01, 2023 22:02
Exactly what Cederman says. Now I have temporarily closed the shop, you cannot change anything, because you no longer see items. You can't even reopen the shop or you have to take out a subscription. So you simply can't access your shop until you subscribe.
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Morits
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  • January 01, 2023 22:04
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January 01, 2023 22:04
such as that your offer has priority in terms of visibility over VIP subscribers in the catalog items,

Sorry but that's not quite true, I see the order by state is still by price. See eg Jason Muller
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Rene
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  • January 01, 2023 22:06
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January 01, 2023 22:06
Morits ,
I don't know which catalog number you are talking about, but what I mean is that the selection of the 6 shops that you immediately see when you view a catalog item is done on a subscription basis. Subsequently, the sorting of those 6 items is in the usual order.
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Morits
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  • January 01, 2023 22:09
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January 01, 2023 22:09
Rene
Have a look at #106064
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Rene
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January 01, 2023 22:09
Morits ,

If you mean this item :



Because there are only 5 shops with a premium subscription, the 6th shop shows the seller without a paid subscription who offers the item in the best condition for the lowest price.

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Morits
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  • January 01, 2023 22:20
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January 01, 2023 22:20
Rene
I understand that, but there the person without a subscription has priority over the other with a subscription. And that's not what you're saying. As soon as the comparison is only within the same type of subscription, then the order by price makes sense. So in this case, the person without a subscription should be at the back, despite his lowest price
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Rene
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January 01, 2023 22:21
Morits ,
The priority we give is about who is immediately visible on the first page (which 6 sellers).
We keep the sorting as it was because otherwise it looks like chaos and everything is mixed up, which is very confusing for a buyer.
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Rene
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  • January 01, 2023 22:23
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January 01, 2023 22:23
All aside: a nice story by Auclair by the way!
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  • 613 messages
  • January 02, 2023 05:26
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January 02, 2023 05:26
I have reduced my items to under €500 but the shop remains at €580 and therefore closed. Very annoying this. Dissolved
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  • January 02, 2023 07:19
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January 02, 2023 07:19
Rene Morits

I try to approach everything from a buyer/collector's point of view. If I'm looking for something described as (almost) new condition, I first filter on what are the cheapest offers. If it is real (almost) new condition then that is my preference. As a collector, I'm not sure what costs a seller has for costs and which icon is attached to a shop. A collector will at most pay more if he can assume 100% (also when inquiring), the feedback history, etc. so that he gets the right quality and can buy more to save postage.

Ergo, I'm looking for a popular album that shows 6 new states of 50 euros each and with all items there are still 3 of 25 to 35, then I first skip those highly qualified icons. But.. as a collector I still want that real store condition, so that's informing those cheaper ...


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  • 8 messages
  • January 02, 2023 10:50
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January 02, 2023 10:50
The items/combination offers that I removed from my shop last night still count towards the total amount. For example: Franquin collection (1-5) Guust. They are still visible in the shop, but I can no longer click them in or delete them again (so underlying deleted?). How can I solve this?

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  • 97 messages
  • January 02, 2023 11:00
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January 02, 2023 11:00
I agree with @Morits comment about the order in which items on offer are displayed. The description of a TOP subscription promises a "higher position of your offer with catalog items"; and with a SUPER subscription even an "even higher position of your offer with catalog items". But apparently that is not true at all, not even with the 6 items that are initially shown. The new system initially only gives priority to the 6 cheapest POWER sellers, in order of state. If there are no 6 POWER sellers, then it is the price (also according to condition) that determines the order, as the example provided by Mortis shows ($$0$$$ : in your answer to Morits you mention 5 shops with a POWER subscription, but there are only 4, because the highest ranked one has no subscription at all; if the criterion for the order of the intial 6 is indeed subscription, as you claim, then the penultimate one should be in the list, regardless of price ).
In other words, a TOP subscription is not automatically given priority over a VIP subscription at any time. And by extension, a SUPER subscription does not automatically take precedence over TOP and VIP at any time, neither on the first page with 6 sellers, nor on the page with a more extensive range. That strikes me as blatantly inconsistent with the description of these subscriptions.
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Rene
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  • January 02, 2023 11:17
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January 02, 2023 11:17
StripwinkelSammy ,

The explanatory notes to this part of the subscription stated and state:
The offer of the shops with the most expensive subscription is shown first in the "For sale" block next to the catalog items. The overview with "All items for sale" continues to be sorted by condition and within that the lowest price first.

This is also what we do. We select for the 6 positions that you immediately see, the offer of the sellers who have purchased the most expensive subscription. So first the Power sellers, then the Super sellers, then the Top Sellers, then the VIP Collectors and then - if there is room left - the Collectors without a premium subscription. In the example Morits quoted, there were 4 Power sellers and 1 Super seller. Furthermore, no providers with a premium subscription, which means that 1 provider without a premium subscription has also been selected.

I don't really understand what you mean when you say things like this:
In other words, a TOP subscription is not automatically given priority over a VIP subscription at any time. And by extension, a SUPER subscription does not automatically take precedence over TOP and VIP at any time, neither on the first page with 6 sellers, nor on the page with a more extensive range.

Do you have examples of that? As already indicated, the overview of All items will remain as it was in order to offer that list to buyers as clearly as possible.
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  • 7 messages
  • January 02, 2023 11:28
January 02, 2023 11:28
I have now reopened my closed shop (after paying VIP), but now my shop contains 0 items.
It now says:
Super Pick Comics
0 items for sale

Is it a matter of time or do I need to do something?

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Rene
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  • January 02, 2023 11:38
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January 02, 2023 11:38
superpluk , It's only a matter of time because the index has to be rebuilt and that can take a while. If that hasn't happened in a few hours, please ring the bell.
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  • January 02, 2023 11:43
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January 02, 2023 11:43
Do you have examples of that?

Certainly: the example of Morits, which you may still not have taken a good look at. For the sake of clarity: this is a representation of the initial 6 providers (in total there are 7 for that album, so there is indeed a 2nd page). As explained in my previous post, the provider listed at the top has no subscription at all. Because there are not 6 providers with a POWER subscription, suddenly price and not subscription has become the criterion on the initial page of 6.

Another (perhaps clearer) example is "Green fingers" (see screenshot below): only 5 providers and therefore no 2nd page, but also no order according to subscription. This order is purely based on price. So if there are not 6 POWER providers, then "price", not "subscription type" becomes the criterion on the initial page. I don't think that's in the fine print you're referring to.

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Rene
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  • January 02, 2023 11:49
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January 02, 2023 11:49
StripwinkelSammy ,

The point is that the priority is only in whether you are selected directly on the opening page in the first 6. We therefore make this selection based on the subscriptions of the various providers. We then simply sort by condition and price, otherwise it will be very confusing for buyers. What you are referring to is only about sorting, right? Or do you have one or more examples of where you think the selection of the first 6 visible sellers is going wrong?
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  • 97 messages
  • January 02, 2023 12:05
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January 02, 2023 12:05
Rene
Excuse me, but how many examples should I give? The two examples cited clearly illustrate what I mean. With "green fingers" there are only 5 providers and the order in which they are listed is NOT determined by type of subscription, but by price. This is, as far as I can see, ALWAYS the case when there are no 6 POWER providers.

The consequence of this is that, except when there are 6 POWER providers, subscription is NEVER taken into account, only price. I can't put it any clearer than this.

I can turn the question around: can you show me an example where there are fewer than 6 POWER providers and where the type of subscription is given priority over price?
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Rene
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  • January 02, 2023 12:10
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January 02, 2023 12:10
StripwinkelSammy ,

I don't think you read what I write.
It doesn't help to write in capital letters yourself...

Again: the order (sorting) is also not determined by the type of subscription. The only thing we give priority to is which 6 shops are selected to be immediately visible with the catalog item (there the providers with the most expensive subscriptions have priority). So if there are no more than 6 providers at all, then the order is still the same as before so that it looks logical for buyers in terms of order.
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  • 97 messages
  • January 02, 2023 12:24
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January 02, 2023 12:24
The only thing we give priority to is which 6 shops are selected to be immediately visible with the catalog item (there the providers with the most expensive subscriptions have priority).
That is really not correct, as the example of Morits indicates: someone without a subscription is at the top (see screenshot that you added yourself), while there are 7 providers. Or maybe take a look at "The Shadow of the Devil" (catalogue item 33832): a total of 11 providers, so also a 2nd page with a full range, but only 4 POWER providers in total. Result on the initial page: no sorting by subscription type, but by price.
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