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Rene
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  • January 18, 2023 11:49
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January 18, 2023 11:49
retep , That's strange and not the intention of course. How do you add these items? From the catalog or otherwise?
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  • 25 messages
  • January 18, 2023 13:31
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January 18, 2023 13:31
Via catalogue
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Rene
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  • January 18, 2023 22:51
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January 18, 2023 22:51
Trigopolis , You should now have these issues resolved:

I tried it 2 ways:

1-Add to my shop from My collection.
2-Increase/adjust the price of an item in my shop.

With both methods, the message exceeding max value shop appears.

Can you try again maybe?
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Rene
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  • January 18, 2023 22:52
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January 18, 2023 22:52
Via catalogue

retep , There's something else going on with you that we're still investigating. More later.
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  • 207 messages
  • January 18, 2023 23:31
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January 18, 2023 23:31
Rene, just added an item to the shop, bringing the max value of my shop to € 3000.00. The problem has been solved perfectly. Thanks for the effort and the quick fix!
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Rene
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  • January 18, 2023 23:32
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January 18, 2023 23:32
Glad it's going well now. Thank you for reporting Trigopolis
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  • 207 messages
  • January 19, 2023 00:01
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January 19, 2023 00:01
Rene.
It's not quite right though. At the time of adding the item, the value of my shop was € 2952.00. After adding an item with a sales price of € 48.00, I arrived at the max value shop of € 3000.00.

But I tested further and it appears that I was able to successfully increase the item price from € 48.00 to € 48.01 to 48.19. With that I should be above € 3000.00, but no message appeared exceeding max value. When changing the price to € 48.20 and higher, this message will appear.

The strange thing about those increased prices between 48.01 and 48.19 is also that the shop value shown under the "Items" tab remains unchanged at € 3000.00.

So something needs to be fine-tuned.
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Rene
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  • January 19, 2023 00:08
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January 19, 2023 00:08
Trigopolis ,
Because we round the value on the Items page (we don't show cents), we round up the boundaries of the subscriptions in favor of the seller. So this is not a problem but something we accept to not make it too complicated.
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  • 207 messages
  • January 19, 2023 01:20
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January 19, 2023 01:20
Rene
Clear story. Then that's just the way it is. Small advantage for sellers :-)
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  • 25 messages
  • January 29, 2023 15:44
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January 29, 2023 15:44
back the same problem another reserve of 151 euros and can't add anything more, last time also the same problem, as soon as there is a reserve of 150 euros, I can't add anything more in my shop

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  • 25 messages
  • January 30, 2023 19:48
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January 30, 2023 19:48
is there already a solution for this?
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Rene
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  • January 30, 2023 23:09
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January 30, 2023 23:09
retep , We think we have a solution. We'll try to implement it tomorrow.
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Rene
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  • January 31, 2023 09:41
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January 31, 2023 09:41
retep , You should be fine now too. Can you check again?
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  • 25 messages
  • January 31, 2023 09:59
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January 31, 2023 09:59
Is OK now. Thank you
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Rene
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  • January 31, 2023 11:14
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January 31, 2023 11:14
Glad it's going well now retep
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