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  • 5 messages
  • November 19, 2023 10:05
November 19, 2023 10:05
I ordered and paid at Striep Promo, but I did not receive a package, no status change to shipped and they do not respond to emails. Phone hasn't been answered for days.

Regarding order #9224265 for €131.45? I think it's a lot of money.
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  • November 19, 2023 10:17
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November 19, 2023 10:17
SuperLegs
Before you start posting all kinds of accusations on the forum, please first contact LastDodo via the contact form .
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  • 5 messages
  • November 19, 2023 10:44
November 19, 2023 10:44
Ok delete my post, they don't answer the phone either. So no contact possible. They do have the money from me.

Sorry that I am dissatisfied and let myself go for a while, but I just don't think this is nice and I have only had good experiences so far. This really disappoints me. Especially that they don't communicate.
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  • 1,110 messages
  • November 20, 2023 11:00
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November 20, 2023 11:00
Contact us | De Striep Promo try it here there are two comic sellers in Brügge De Striep with Shop and Internet and the De Striep promo only Internet ever a Shop together broke up with De Strip very good experience
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  • 1,110 messages
  • November 20, 2023 11:04
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November 20, 2023 11:04
I just looked through my purchases, all purchases at the Striep Promo have been set to 0.00. I can no longer see what was purchased there. Nothing has changed at the Strip. Hmm????
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jopo
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  • November 20, 2023 13:33
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November 20, 2023 13:33
Baroncelery-58. I also looked at my purchases, but I can still see the orders for the Striep Promo there. With amounts and the books ordered.
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  • 1,110 messages
  • November 20, 2023 14:42
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November 20, 2023 14:42
Bought 5 times at promo all gone #67273

Jan 30, 2017 at 9:13am
Positive
0x
€0.00

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jopo
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  • November 20, 2023 17:13
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November 20, 2023 17:13
Strange that mine are still there: #10029973
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November 20, 2023 20:22
SuperLegs baronselderie-58 jopo
The very first purchase I ever made was at De Striep.
In my list of purchases, that order long is now under De Striep promo.
Furthermore: on 10-11-2022 the physical store De Striep was taken over by Wevelgemse Stripweb.be
The physical store still exists in Katelijnestraat Bruges, but for online orders you now have to go to De Striep promo.
De Striep and Stripweb.be are part of the umbrella organization Comicstate.
The well-known BDweb in Brussels was also taken over in the same way: retention of the physical store and an 'online company'. Publisher Microbe is also included.
For more clarity, Google: De Striep has been taken over by Wevelgemse Stripweb.
Otherwise, maybe try De Striep ('tout court').
To better perhaps at Stripweb.be
After all, they are all under the same roof...

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  • 5 messages
  • November 24, 2023 08:58
November 24, 2023 08:58
Still not recieved. been waiting for 2 weeks now....
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Rene
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  • November 24, 2023 09:10
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November 24, 2023 09:10
SuperLegs ,
De Striep Promo still receives positive feedback every day, see here .
So there seems to be something specific going on with your order.
It is best to try to contact us yourself and if that really doesn't work, send us another message. This doesn't make much sense via the forum.
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  • November 24, 2023 21:31
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November 24, 2023 21:31
SuperLegs
Apparently something is missing with your order, as Rene already indicated.
As a test, you might want to place a new (small) order.
And ask in the comments box what the status of your previous order is.
And cancel the 'test order' afterwards.
That is just to compensate for the suffering you 'endured'.
I sent a message myself with a specific question regarding ordering.
So if I don't get an answer either...
If I get an answer, I will let you know of course.

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  • 5 messages
  • November 25, 2023 08:51
November 25, 2023 08:51
Contact has now been made and they are working on solving the problem. I think they are really ok, but this order is really delayed due to the supply problem of missing strips. So their intention seems sincere and good. There is now confidence that everything will work out.
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  • November 25, 2023 16:34
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November 25, 2023 16:34
SuperLegs
Ok good news..
But I don't understand one thing about your explanation.
"There has been a really significant delay due to the supply of missing strips."
So comics are offered that are no longer in stock at that time.
Only sold online.
So I think it is due to their IT and 'stock management'.
Very easy to blame the publishers...
And read their terms and conditions and especially what it says about offering.
Then 'that supply' has nothing to do with it...
Just an excuse. To cover up the 'mistake'. That's what I think.
If not, then my apologies.
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jopo
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  • November 26, 2023 12:50
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November 26, 2023 12:50
Yet the story of SuperLegs is correct. The same thing happened to me a few months ago. One album was out of stock and they had to wait for their own order. It also took about three weeks before my order arrived.
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  • November 26, 2023 13:08
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November 26, 2023 13:08
One album was out of stock and they had to wait for their own order.

Professional retailers are usually supplied once a month by their distributors.
Fast-moving items are always for sale at those companies, because they know they will be restocked soon. With those thousands of items, it is impossible for them to keep track of the stock of those "fast moving" items. That is why a buyer sometimes has to wait a while until the stock is replenished.
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  • November 26, 2023 18:15
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November 26, 2023 18:15
Sorry @Collecteur but I think this is nonsense.
And the fault lies with @De Striep promo itself.
And apparently not an isolated case as @jopo indicated.
And read what it says 'about this seller'.
This must be ordered with Comic Bargains.
Or self-composed comic packages and promotions?
Bought dozens of them at the time.
The rifle probably changed shoulders and you can now also buy the latest strips there.
But still: for a shop of this caliber it is not a reference.
And you can foresee this.
But if you are working on two fronts, provide a closed system.
It's all under one roof: Comicstate.
And the online shop but also the physical store in Bruges must be stocked.
And that's where things often go wrong.
This is not new: many professional retailers/comic sellers offer their comics in physical stores and on the Internet. The result: you order online but it is actually sold in the store.
Well. If you want to be active/sell on 2 fronts, make sure you have a closed system. A comprehensive stock system. And yes, also if you sell at fairs.
You don't need a stylo for that. Just a tablet/PC and a stock management program.
With current IT technology this cannot be a problem.
Size does cost something.
And that's where the problem comes in again.
And yes, my current comic book farmer has his own and comprehensive system that costs nothing at all.
And by the way @De Striep promo is apparently still in the Catawiki era.

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  • November 27, 2023 00:44
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November 27, 2023 00:44
SuperLegs jopo Collectioneur Rene
Well then.
Question asked to De Striep promo Friday via email at 9:23 PM.
Reply received via email Mon at 9pm.
So nothing to worry about.
Apparently it was just too 'difficult' to report that there were 'problems'.
Take stock of yourself @De Striep promo and admit 'your mistake'.
I think, it is more appreciated/appreciated than the way things are going now at @Superlegs and @Jopo

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  • 5 messages
  • December 03, 2023 08:02
December 03, 2023 08:02
Finally received the order in good order after a long wait.
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R-G-
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  • December 03, 2023 11:34
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December 03, 2023 11:34
It's all strange (if I may make a comment about this). If you have a shop, isn't the item automatically removed from the shop? So the customer who orders that album would never actually have to wait for that album
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  • December 03, 2023 11:45
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December 03, 2023 11:45
R-G-
Nothing strange about that.
In the past, some larger shops have been given the option to indicate that fast-selling items are always in stock. The stock is then always set to 1 by default.

In addition, the larger shops often also have a physical store and it is not possible to manually remove a sold comic book from the stock in LastDodo.
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R-G-
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  • December 03, 2023 15:26
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December 03, 2023 15:26
Slightly off topic. When I now press my own icon, I am from Portugal and I have nothing in my shop and collection. When I click on the home page and on my profile, I also reach another user. How do I solve this?
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  • December 03, 2023 15:48
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December 03, 2023 15:48
R-G-
Strange, problem has been reported for investigation.
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R-G-
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December 03, 2023 15:50
Kindly Thank you for passing this on. I'll just wait and see
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  • December 03, 2023 21:30
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December 03, 2023 21:30
SuperLegs Collectioneur R-G- jopo @De Striep promo
It's very simple after all.
You want to sell on 2 fronts.
In your physical store. And online via LastDodo.
So eat it both ways.
Then ensure a closed system.
And make sure the stock is always correct.
Both in store and online.
On L.D. Without mentioning names. One shop has almost 45,000 items and the other has 21,500 items for sale on LD. And both also have a physical store.
How do they do that?
And they both have a feedback score of 99.9%.
What De Striep promo cannot do, these shops apparently can.
An inventory system that works on both fronts.

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