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  • 19 messages
  • May 19, 2023 17:40
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When I look at items in my shop, there is a different (lower) amount than when I add items to my shop (via bulk). How is this possible?
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  • Catalogue manager
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  • May 19, 2023 17:55
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May 19, 2023 17:55
ASleutel
Can you explain more clearly what amount you mean when adding items to your shop?
Your shop has 2 values:
  • Value of your shop
  • Value of your shop, including stock (i.e. multiple same items).

These are in the top left of your shop.
After adding items in bulk, it may take a while to process everything.

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  • 19 messages
  • May 20, 2023 08:34
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May 20, 2023 08:34
I mean the value of the shop. When I look now it says € 2,996. But when I want to add a €0.35 stamp, I get a message that I am going to exceed the maximum value of my shop (which is €3,000). When I want to add something via bulk, it says that the value of the shop is now € 3,000.48.
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Rene
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  • May 22, 2023 09:03
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May 22, 2023 09:03
ASleutel , so in My Shop and then the Items tab there is a lower value than the 3,000.48 you see when you want to add via bulk?
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  • 19 messages
  • May 22, 2023 11:36
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May 22, 2023 11:36
Yes indeed. slightly different amounts due to an order received
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Rene
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  • May 22, 2023 11:54
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May 22, 2023 11:54
Could it be that the difference was in that order?
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  • 19 messages
  • May 22, 2023 14:19
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May 22, 2023 14:19
Hi Rene, no that is not a difference. This difference has been there for a long time.
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  • 19 messages
  • May 22, 2023 19:41
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May 22, 2023 19:41
Could this be because someone has something in their shopping cart, but has not yet continued to order???
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Rene
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  • May 23, 2023 23:51
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May 23, 2023 23:51
Could this be because someone has something in their shopping cart, but has not yet continued to order???

No, it only leaves your shop when it is actually ordered.
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  • 19 messages
  • May 30, 2023 18:27
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May 30, 2023 18:27
Good afternoon, I don't know what you have changed, but now the amounts are correct again. Thanks for this.
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Rene
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  • May 30, 2023 22:52
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May 30, 2023 22:52
ASleutel , We didn't do anything specific but apparently it worked itself out. Let us know if it happens again. Perhaps there is a pattern to be discovered.
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