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  • Catalogue Moderator
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  • September 03, 2025 10:21
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September 03, 2025 10:21
Since just now, when I try to edit an existing postcard and save the changes, it fails, and the message appears: "Oops, image too large!" I haven't edited the image, so the message is incorrect. I downloaded the image of the postcard in question as an administrator and checked the file size, but it was well under 5MB. I get this problem with every postcard I try to edit. Did something go wrong with the programming?
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  • Catalogue Moderator
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  • September 03, 2025 10:55
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September 03, 2025 10:55
I can't add a new postcard anymore either. I get the message: "We don't support this file format, please use JPG or PNG." Even though I'm 100% certain I'm trying to upload a JPG image. It seems to be related to the image check when editing or adding a new image. Is anyone else having this problem? I'm working on an Apple Mac, by the way. Perhaps that makes a difference. I hope this is resolved soon!
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  • Catalogue Moderator
  • Catalogue Moderator
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  • September 03, 2025 11:23
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September 03, 2025 11:23
The problem also seems to be limited to the Postcards section. I just added a card to the Other section, and it worked fine.
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  • Catalogue Moderator
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  • September 03, 2025 12:13
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September 03, 2025 12:13
The problem also seems to only be in the Postcards section.

In the Stamps section there are also no problems with adding EricW .
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Rene
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  • LastDodo Team
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  • September 03, 2025 12:43
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September 03, 2025 12:43
EricW ,
We haven't received any reports from other users, so there seems to be something wrong with that image. Could you perhaps email it to our info email address or to me, if you still have my email address?
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  • Catalogue Moderator
  • Catalogue Moderator
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  • September 03, 2025 13:45
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September 03, 2025 13:45
Hi René, adding the same image to an item in a category other than Postcards worked, so the problem isn't with the image.
But now I can add items and images to the Postcards section again without any error messages about image formats or sizes! I think there was a bug somewhere, because I haven't changed anything on my end...
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Rene
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  • September 03, 2025 14:36
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September 03, 2025 14:36
Thanks for the info EricW
Let's think about what this could be.
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  • Catalogue Moderator
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  • September 03, 2025 15:04
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September 03, 2025 15:04
Thank you!
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