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  • 112 messages
  • June 20, 2012 18:14
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June 20, 2012 18:14

Like most of us, we put our doubles in stockbooks arranged by country / theme.

When an order is received, all stamps are randomly framed. I just received an order for 230 stamps from all over the world. I have to look for each line in that order in a different stockbook and I have dozens of books of 64 pages. A lot of work for which I then have to pay commission on top.

For Marco:

My question is simple: can the stamps within an order not be arranged by country / theme, or a choice of ranking?

Is it also possible to provide a check box so that one sees what has already been collected, with an overview number at the end of the order that can be checked with the total number ordered, so that you do not have to check seal by stamp again to be sure?

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June 20, 2012 18:52

@Rie,

You're right, it's really annoying, we have asked before

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June 20, 2012 18:57

When an order is received, all stamps are randomly framed. I just received an order for 230 stamps from all over the world. I have to look for every line in that order in another stockbook and I have dozens of books of 64 pages

You can indicate a location for each item for sale in your shop. In your case you could say something about: Book 23 p. 4

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June 20, 2012 19:07

@Collectioneur,

That's nice, but if you have 10,000 stamps it will take you months and if you insert your books again after a year you can start over.

Works fine if you have 500 comic books on a shelf, but with stamps this function is of no use, tried it after 20 stamps I knew 'that is not going to work' :-)

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  • 112 messages
  • June 20, 2012 19:40
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June 20, 2012 19:40

@Collectioneur,

In my opinion that does not simplify anything, on the contrary. I still have to pick up that particular book for each line and another book for the next item.

After 40 years, stamp collectors have , and certainly also dealers, easily get 10,000 different stamps.

Computer science is there to facilitate and simplify people's work. So programming is the message of my forum entry

Your system is Napoleonic. Good but not convenient, staff needed and way too slow.

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June 20, 2012 20:10

That's nice, but if you have 10,000 stamps it will take you months and if you insert your books again after a year you can start over.

Well, with 10,000 comic books it works quite well. It was just a proposal, so apparently it doesn't work with stamps. Maybe the programmers can put this question from sellers a little higher on their to-do list.

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June 20, 2012 21:04

I have also suggested this before, annoying working without being able to rank

I now work from top to bottom per country first look up everything, and then to the next country, and after 6 months I have the order ready for 20 euros.

but then I did deserve them, and deserve 6 months rest.

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June 20, 2012 22:43

Aartinge,

If you hadn't heard from you for a few days, you were busy with an order :-)

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June 21, 2012 08:53

@Sinbad

no am closed until the end of aug, i am overtime, i need to recover.

I still enter something in between, but it is at least a while

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  • 111 messages
  • July 29, 2012 11:46
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July 29, 2012 11:46

@Rie

When one receives an order, all stamps are randomly framed. I just received an order for 230 stamps from all over the world. I have to look for every line in that order in another stockbook and I have dozens of books of 64 pages. A lot of work for which I have to pay commission on top of that.

My question is simple: can't the stamps within an order be arranged by country/theme?

Is it also possible to provide a check box so that people see what has already been collected, with an overview number at the end of the order that can be checked with the total number ordered, so that you do not have to check seal by seal again to be sure?

@ Sinbad-de-Zeeman

You're right, it's incredibly annoying, we've asked before

Why isn't there even a response to this question?

I too am very disturbed by this "stupid" way of programming. It is known that the programmers are busy and that there are many wishes. But if you do something, do it well. This is criticism of your work AND IT SHOULD BE POSSIBLE.

This is so easy to accomplish and saves so much effort and time.

Not responding to questions asked is just plain rude behavior!

In any case, I want a response from Marco/Rene.

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  • July 29, 2012 12:13
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July 29, 2012 12:13

John Sealer

I see quite a bit of anger here. I can fully understand you. This topic has already been discussed several times.

But apparently it does not get across and there is no response at all and that is below par. But unfortunately that happens more often. Apparently this is becoming a trend.

At cw people also have to learn norms and values. John only; You must not be / become too critical because before you know it you will be in the negative corner at CW and there are sanctions on it.

I fully support your motivation and comments.

The organization must respond to this! .

Micho

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July 29, 2012 12:27

Collectioneur

You can indicate a location for each item for sale in your shop. In your case you could say something about: Book 23 p. 4

It is a pity that an administrator does not seriously respond to Rie's question.

This topic has been raised before.

Working with a book number is a partial solution. I work with a book format.

I recently had an order of only 23 stamps. If this order has to take care of, it takes a lot of time. An order of 230 takes a yellow day!

A solution must be found for this serious question. This will only benefit cw.

Micho

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July 29, 2012 12:44

The organization must respond to this! .

Apart from the substantive question, a comment about the " The organization ", which you often cited.

The Catawiki catalog is filled, maintained, managed and organized by many volunteers (users and administrators).

The company Catawiki is responsible for hardware, software and marketing. Paid employees work here under the leadership of 2 directors René and Marco.

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July 29, 2012 13:57

@Collectioneur

With your diplomatic answers we will certainly get results faster?

This is filling the page; We do not need words but actions.

Those who have responded here are already advanced in CW, so a little respect, those who have not yet responded are: " the organization"

@Micho

Thank you for your support and putting this item back on the table.

@Marco

No "response time yet" had? You are the person who can translate the problem and the solution to us.

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  • July 29, 2012 14:00
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July 29, 2012 14:00

@John-Zegelaar

Thank you too for picking up this item

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July 29, 2012 15:40

If you still get 'story', then ask right away how the Cinderellas are doing, that has only been running for 3 years :)

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July 29, 2012 18:18

@Rie
With your diplomatic answers, we will certainly get results faster?

It is clear that an aggressive approach such as that is continuously being done by a number of stamp collectors on their fellow collectors, has led to a lot of results quickly;)

Feel free to continue this battle, it will certainly yield results one day.

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  • July 29, 2012 20:49
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July 29, 2012 20:49

@ collector

The company Catawiki is responsible for hardware, software and marketing. Paid employees work here under the leadership of 2 directors René and Marco.

Feel free to continue this battle, it will certainly yield results.

About the above quotes I would like to say the following:

-Programmers who do not perform well should be rightly criticized. After all, they are paid to do a good job.

-Terms as a method of struggle I think are careful. Asking questions is not going to war.

- Collecting / archiving comics is very different from collecting and archiving stamps. I find it remarkable and actually inappropriate that you are dealing with a question that is specifically aimed at stamps. You probably dream of getting an order for 25 strips someday. Not to think of an order of 230 pieces.

For everyone, not responding to a functionally asked question is reprehensible behavior and in this case it is not the collectors who go wrong. Asking questions, making requests is certainly not an aggressive approach to fellow collectors.

I therefore kindly request you to express yourself in a more nuanced way in the future.

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July 29, 2012 22:59

- Programmers who do not perform well should rightly be criticized. After all, they are paid to do a good job.

You sweat.

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July 29, 2012 23:01
and another battle. I can sometimes imagine the disappointment, only as a collector you do not have to respond to this again it is about sales! And the time it takes! But indeed, a response can be given by Catawiki earlier, I have already proposed make a planning / action overview and update it every month on a monthly basis! Simple presentation And to be honest, I am disappointed that it has not been picked up yet, given the increasingly commercial site (unfortunately) I see coins nowadays in the largest collection?
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July 29, 2012 23:02

I therefore kindly ask you to express yourself in a more nuanced manner in the future.

Apparently explaining in a nuanced way about the concept of organization does not help (my own error of assessment) and the said method of combat refers to the usual tone of comments/questions in the stamp forum.

The signal is clear, the stamp collectors (who are active on the forum) want to solve their problems entirely themselves.

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  • 1,463 messages
  • July 30, 2012 08:28
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July 30, 2012 08:28

@john,

The programmers at Catawiki are really working hard on all kinds of things.
Even when they are at home, they sometimes spend their own time restoring things to the catalogue.
What they don't do is monitor the forum all the time.
They simply don't have time for that.
So if they are not alerted to a topic like this, they will simply miss such discussions.

Moreover, you run the risk that once an answer has been given, the entire topic will be forgotten again, because there are always other questions.
This kind of request for stores is therefore better done here .
That gives the best chance that something will actually happen.

Of course criticism is allowed, but please do not use terms such as “insufficient performance” and “stupid” way of programming.
Terms like "rude behavior" make the hairs on the back of my neck stand on end, it's clear you don't know them personally.
These are not rude people we are talking about.
Keep in mind that you are talking to people who also have feelings.
If you then also wrongly address someone about oversimplified behavior, the tone has been set again in the stamp forum.
If someone always expresses themselves in a nuanced manner at Catawiki, it is the Collector.
Take an example I would say.

This does not detract from the fact that Rie's question is in itself justified, and requires an answer from the right people.

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  • July 30, 2012 10:36
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July 30, 2012 10:36

@John,

There are 70 Catawiki sections where all kinds of wishes play a role and already 60,000 users with different needs: collectors, sellers, administrators, auction providers, buyers, etc. and made all kinds of requests for improvements via the forum. Just looking at all those requests takes a lot of time. As Arwin points out, we have created a suggestion system as an aid to prioritizing, which clearly shows how broad certain wishes are by means of voting. We regularly look at that. For example, we are now working on suggestions that score high with collectors with regard to being able to personalize your own collection and including texts in collection areas. V.w.b. picking up the suggestions from the suggestion tool, we also look at how much work something costs to realize it. In the overall prioritization of the efforts of our scarce programmers, we also look at the jobs that are necessary to keep the site technically functioning properly with the growing visitor numbers and at the interests that we have in order to generate a sufficient income site up and running in the future.

In this thread you draw our attention to a wish that is not on the suggestion list. That in itself is not bad and we are always willing to look at it, but the tone and wording with which you raise this is beneath contempt. Our programmers work very hard and simply cannot do everything at the same time. The collector tries to help in this discussion with the best of intentions and your response to that is, to say the least, not very friendly.

None of this really helps for the motivation to dive into the content. but I will "jump over my own shadow" as it is so beautifully called and put the Catawiki interest first :-)

I will discuss with Marco if there is a quick fix to sort the order lines within an order.

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  • 111 messages
  • July 30, 2012 11:21
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July 30, 2012 11:21

@ Arwin

The programmers at Catawiki are really working really hard and hard on all kinds of things. What they don't do is keep an eye on the forum all the time, so if they don't get made aware of a topic like this, they'll just miss such discussions.

furthermore, the question from Rie is in itself justified, and requires an answer from the right people.

I have nowhere claimed that programmers do not work hard. In fact, I have explicitly stated that they are very busy. This does not alter the fact that questions about the programming may be asked in the forum. It seems to me that a programmer must maintain a feeling for his "customers" in order to translate their wishes into the software. You also indicate that the right people should answer. Isn't monitoring the forum a great way for them to keep in touch?

@Rene

In this thread, you draw our attention to a wish that is not suggestion list. That in itself is not bad and we are always willing to look at it, but the tone and wording with which you raise this is beneath contempt.

I will discuss with Marco if there is a quick fix to adjust the sorting of the order lines within an order

1 month ago Rie asked a question about this item. There was no response whatsoever and this at least gives the impression that there is no interest. Now that I bring this item to the fore again and let it be seen that this is an unsatisfactory situation, people are falling over me and my criticism is below par. Criticism is always experienced as annoying. Fortunately, a lot of good things are happening within CATAWIKI and I still think it is a beautiful site.

Now that the sorting question gets your attention and hopefully the desired improvement is achieved, this item is closed for me.

Collector is trying to help in this discussion with the best of intentions and your response to that is, to say the least, unfriendly.

It was a question to the programmers and the contribution of Collector in this case was in no way relevant, hence my perhaps a little too sharp response for which I apologize.

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July 30, 2012 11:59

John, now I don't want to comment too much on it anymore, because the topic as you indicate yourself is now closed, but this:

It seems to me that a programmer must maintain a feeling for his "customers" in order to translate their wishes into the software.

You also indicate that the right people should answer. Isn't monitoring the forum a great way for them to keep in touch?

Is really a misconception.
The programmers should be able to concentrate fully on the programming itself, and not in all kinds of time-consuming discussions.
That is why you generally only see them when there is a technical problem that needs to be explained, and not to make statements about the wishes of collectors.
In general, they do not set the priority themselves, so That would also make no sense.
Usually they carry out what others within Catawiki ask of them, and do it as well as possible.
Maintaining the forum is not one of their tasks, their time is simply too precious for that.
It is up to others to point out topics that need their attention.

In itself I think it is very good that you bring the topic back to the attention, because the current situation seems extreme annoying for stamp traders.
But I thought the way it was anyway quite hurtful to the programmers, and they really didn't deserve that.

The Collector has a lot of experience with sales and thought he could contribute something useful.
That this turns out to be irrelevant for stamps a different story.
If he had known that in advance, he would not have interfered with it, I think.

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