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  • 889 messages
  • November 20, 2021 08:23
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November 20, 2021 08:23
I closed the store yesterday, but still receive an order this morning. I can open it and deal with it, but I do see that my shop is closed? Incidentally, you used to be able to handle current orders, but as soon as you close the store and have orders that need to be shipped, the shop overview can no longer be reached.
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  • Community manager
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  • November 20, 2021 09:36
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November 20, 2021 09:36
Harry56 
That will probably have been an order that was already waiting in someone's shopping cart. We'll have to look into this.
We're thinking about making your shop "temporarily close" better.
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  • 889 messages
  • November 20, 2021 09:38
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November 20, 2021 09:38
Tammo, good morning, in itself it is not a disaster. In any case, I can still approach the buyer.
have a nice weekend Harry J 
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  • 47 messages
  • November 23, 2021 01:05
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November 23, 2021 01:05
Collectioneur 
I had the same thing tonight, shop closed due to illness and yet I already got a few orders. I understand that there are still filled shopping carts floating around, but tonight I placed a new item in the closed shop and promptly received an order for this item. No problem for now, but a lot is still going on in the background? Can I e.g. would I close my shop for a week and quietly add a few hundred items without orders coming in?
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  • Catalogue administrator
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  • November 23, 2021 08:02
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November 23, 2021 08:02
Collectioneur Harry56 ruud63 
Weird, Harry says he has closed his shop, but his profile still shows items for sale. Ruud does indeed state that his shop is temporarily closed. I see that an item is for sale at Harry, I don't know whether that is normal in a closed shop, I don't know any items from Ruud...
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November 23, 2021 08:36
Morits 
DeHarry56's shop is currently not closed.

ruud63 
The problems with temporarily closing a shop are being looked into.
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November 25, 2021 08:45
Harry56 ruud63 
It has already been adjusted so that no more orders can come if the shop is closed.
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  • 13 messages
  • November 25, 2021 20:32
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November 25, 2021 20:32
Oh, you're just working on it?
I recently closed my shop, but had to reopen it if I wanted to make changes.
Is that possible now?

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November 25, 2021 21:01
I recently closed my shop, but had to reopen it if I wanted to make changes.
Is that possible now?

No, that is not possible now.
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